All International orders are eligible to be returned within 30 days of receiving it. If the portal is not letting you return, please email us at hey@mandalascrubs.com with your order number and our team will take care of it.
We pay for the return shipping so simply download the prepaid label and drop off your return to the closest DHL location :)
Once your order has been delivered to our warehouse located in the US, you’ll receive an email confirming your refund.
Your order will be refunded in full minus any shipping that you might have paid while placing your order. For example if you are in Canada and paid a $15 shipping fee while placing your order, this $15 shipping fee will not be refunded.
But as mentioned previously, return shipping is on the house so you will not be charged a return shipping fee :)