Help Center

When your order ships, we'll email you a tracking link. You can also track it anytime here with your order number and email. Orders usually ship within 1–3 business days, and standard US deliveries typically arrive 3–7 business days after that.

Tracking can take up to 48 hours to update after your label is created, and carriers sometimes skip scans in transit. If there's been no movement for 5 business days, contact us or email hey@mandalascrubs.com with your order number and we'll look into it.

Carriers sometimes mark packages delivered a little early, so wait 24 hours. In the meantime, check around your door, your mailroom or front desk, and with neighbors or anyone else at your address. If it still hasn't turned up after 48 hours, contact us or email hey@mandalascrubs.com with your order number and we'll help.

Sorry about that. We'll make it right. Contact us or email hey@mandalascrubs.com with your order number and a photo of the damaged item, or a description of the missing item(s), and we'll help you.

Unfortunately, no. Once an order is placed, we're unable to cancel it. When it arrives, you can return it for a refund or exchange it for free. Final sale items are eligible for exchange only. Start your return or exchange here.

We ship from more than one warehouse, so some orders arrive in separate packages. You'll get tracking for each one.

Standard shipping is free on US orders of $50 or more. Orders under $50 ship for $3.50.

• Standard (3-7 business days): free on $50+, $3.50 under $50
• Priority, UPS Ground (1-3 business days after shipping): $8
• UPS 2-Day Air (2 business days after shipping, Mon-Fri): $20

Orders to Alaska and Hawaii ship for a flat $10.

Standard shipping takes 3-7 business days. For faster delivery, choose Priority (1-3 business days after your order ships) or UPS 2-Day Air at checkout. We'll email you tracking as soon as your order ships.

Yes. At checkout you can choose Priority shipping via UPS Ground (1–3 business days after your order ships) for $8, or UPS 2-Day Air for $20. Delivery times start from the day your order ships, not the day you place it, and 2-Day Air ships Monday through Friday only.

Yes. Orders to Alaska and Hawaii ship for a flat $10.

We currently ship to all 50 states and Washington, DC. We aren't able to ship to US territories or APO/FPO addresses at this time.

Unfortunately, no. We can't change an address once an order is placed, so please double-check it before you submit.

Eligible items can be returned within 30 days of purchase for a refund. U.S. customers may request an exchange or return items for a refund. For international customers, we only provide refunds (no exchanges).

Please note, to be eligible for return, all items must be unused and unwashed. We reserve the right to refuse worn or damaged merchandise. All final sale items are only eligible for exchanges.

Start your return or exchange here.

Happy Returns drop-off: your return is processed as soon as your package is scanned. For an exchange, your confirmation email arrives within seconds. For a return, you'll get an email right away, and the refund reaches your original payment method in 2–5 business days.

Mail returns: your refund or exchange is processed as soon as the carrier scans your package.

No, returns are free. We cover return shipping on every order and never charge a restocking fee.

The one thing we can't refund is the shipping fee you paid when you placed your order. If you paid for shipping at checkout, your refund will be your order total minus that shipping charge. Orders over $50 ship free, so for most orders there's nothing to deduct.

Backordered items ship as soon as they're back in stock. You'll find the estimated ship date in your order confirmation email and on our tracker page. 

Can't wait? Contact us or email hey@mandalascrubs.com with your order number. We can swap the backordered item for an in-stock one for free, or remove it from your order so the rest of your scrubs ship right away.

Often, yes. Our core colors are restocked regularly. Other colors rotate, so they may come back later rather than right away. To hear about restocks and launches first, sign up for our emails and texts and follow us on Instagram and TikTok (@mandalascrubs).

Probably not permanently. We keep about 30 colors available at a time and are always rotating, bringing back past favorites and launching new ones. If there's a color you're hoping to see again, contact us or email hey@mandalascrubs.com. Requests help us decide what comes back.

Screens display color differently depending on brightness, settings, and device, so what you see online can differ slightly from the fabric in person. If the color isn't what you expected, exchanges are free.

Yes! We're always rotating: new colors launch regularly, and past favorites come back. If there's a color you'd love to see, contact us or email hey@mandalascrubs.com. Our team reads every suggestion and uses your feedback when planning new colors.

It might! We keep about 30 colors live at a time and regularly bring back past favorites alongside new launches. If there's a color you're hoping to see again, contact us or email hey@mandalascrubs.com. Customer requests help us decide which colors return.

To be the first to know when a color comes back or a new one launches, sign up for our emails and texts, and follow us on Instagram and TikTok (@mandalascrubs).

Absolutely. We're always designing new styles, and customer feedback shapes what we make next. If there's a top, pant, or piece you wish we offered, contact us or email hey@mandalascrubs.com and tell us what you're looking for. Our design team reviews every suggestion.

Share your referral link from our Refer a Friend page. Your friend gets 15% off their first order of $75+, and once they place it, you get 15% off your next order.

Our gift cards are digital and delivered by email. To use one, enter the gift card code at checkout.

Only one discount code can be used per order. Gift cards aren't discount codes, so you can use a gift card alongside a discount code.

Check a few things:

• Discount codes can't be applied to final sale items.
• Some codes are for first orders only.
• The code hasn't expired or already been used.
• Your order meets any minimum.
• The code is typed exactly, with no extra spaces.
• You're only using one code per order.

Still not working? Contact us or email hey@mandalascrubs.com with the code and we'll take a look.

We don't offer price adjustments on past orders.

We don't offer a separate discount. Because we sell only online and directly to you, our everyday prices are already lower than most premium scrub brands.

The best way to find your size is the size chart on each product page. Fit varies by style, so check the chart for the specific top or pant you're ordering.

Still between sizes? Order both and return the one that doesn't fit. Exchanges are unlimited, returns are free, and orders over $50 ship free.

We offer inclusive sizing for everyone: women's sizes run XXS-5XL and men's sizes run XS-4XL. Pants also come in multiple lengths: petite, regular, and tall for women, and regular and tall for men. Check the size chart on each product page for exact measurements.

Yes! Women's pants come in petite, regular, and tall lengths. Men's pants come in regular and tall. Inseams for every pant are listed in the size chart on each product page.

Order your usual pre-pregnancy Mandala size. Our maternity styles have stretch panels and adjustable waists that grow with you. Check the size chart on the product page for exact measurements.

Equa-Tek™ is our proprietary fabric technology. It repels water-based spills and stains and inhibits bacterial growth. It's applied at the yarn level instead of as a surface coating, so it lasts without making the fabric feel stiff.

Equa-Tek™ is built to last for the life of your scrubs. It's tested to perform through 80+ washes. The technology is applied at the yarn level rather than coated on top, so it doesn't wash off over time.

Water-based liquids like coffee, juice, wine, and soy sauce. Oil-based stains aren't repelled as easily, but they wash out more easily than on regular fabric. Equa-Tek™ is water-resistant, not waterproof, which is what lets the fabric get fully clean in the wash.

Soft-Tek is the fabric used in our Soft Stretch Collection. It's buttery soft with 360° stretch (some customers say it reminds them of their favorite leggings), and it's spill-repellent, wrinkle-free, and very breathable.

Equa-Tek™ is our original fabric, used in our core scrubs. It has four-way stretch, repels water-based spills and stains, and adds antimicrobial protection against odor-causing bacteria. Equa-Tek™ scrubs are built with 16 stitches per inch (the industry standard is 10–12) for extra-durable seams, and come in our widest range of styles and colors.

• Choose Soft-Tek if you want the softest, stretchiest feel.
• Choose Equa-Tek™ if you want antimicrobial odor protection, extra-durable seams, and the most styles and colors.

Care depends on the fabric, so check the care label or the Fabric & Care section on the product page. Here's a quick guide:

• Equa-Tek™ scrubs: machine wash warm on a gentle cycle with like colors, tumble dry low, cool iron if needed.
• Soft-Tek scrubs: machine wash cold with like colors, tumble dry low, cool iron if needed.
• Lab coats: gentle wash in warm water with mild detergent, tumble dry low, iron at medium heat.
• Fleece jackets and vests: turn inside out, machine wash cold, tumble dry low, do not iron.
• Soft Knit underscrubs: machine wash cold with like colors, tumble dry low, cool iron if needed.
• Classic underscrubs: machine wash warm on a gentle cycle with like colors, tumble dry low, cool iron if needed.
• Compression socks: machine wash cold, tumble dry low, do not iron.
• Scrunchies and headbands: machine wash cold, lay flat to dry, do not iron.

Never bleach any Mandala product. Our scrubs are wrinkle-free, so most won't need ironing at all.

Fabric content is listed on each product page. By fabric:

• Equa-Tek™ scrubs: 75% polyester, 19% viscose, 6% spandex
• Soft-Tek scrubs: 78% polyester, 22% spandex
• Lab coats: 86% polyester, 14% cotton
• Fleece jackets and vests: 100% polyester fleece body with Equa-Tek™ panels
• Soft Knit underscrubs: 95% polyester, 5% spandex
• Classic underscrubs: 95% rayon, 5% spandex
• Compression socks: 75% cotton, 15% nylon, 10% spandex

Our fabrics are independently tested to contain zero PFOA and PFOS.

Our medical-grade compression socks are 15–20 mmHg, a moderate level that's popular for long shifts on your feet. If you have a medical condition, check with your doctor before wearing compression.

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

Enter the email you used at checkout and we'll send you a one-time login code. No password needed. If the code doesn't arrive, check your spam folder, contact us or email hey@mandalascrubs.com.

Yes. Contact us or email hey@mandalascrubs.com with your order number and we'll send you a PDF invoice.

We ship to Australia, Canada, Mexico, New Zealand, the United Kingdom, and 16 countries in Europe: Austria, Belgium, Croatia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain.

All international orders ship by express air courier. Shipping is free once you reach your country's threshold:

• Canada: CA$15, free on CA$75+
• Mexico: MX$200, free on MX$1,299+
• Australia: AU$20, free on AU$150+
• New Zealand: NZ$20, free on NZ$125+
• United Kingdom: £15, free on £75+
• Europe: €15, free on €75+

Your estimated delivery date is shown at checkout.

No. Duties and taxes are included in your order total, so there's nothing extra to pay on delivery.

International orders can be returned within 30 days of purchase for a refund (no exchanges). Return shipping is free: download the prepaid label from our Returns portal and drop your package at any DHL location. If the portal won't let you start a return, contact us or email hey@mandalascrubs.com with your order number.

Your refund is issued once the return reaches our US warehouse, minus any shipping you paid on the original order.

Not at the moment. Mandala is sold only on mandalascrubs.com. Selling directly to you, without retailers or wholesale partners, is how we keep our prices low.

We'd love to hear from you! Apply through our Ambassador Program application.

We started Mandala with one goal: premium scrubs at honest prices. No inflated markups, just fabric that works as hard as you do. We're looking for people who genuinely love what they wear and want to share that story with their community.

Our team only reaches out from our official @mandalascrubs accounts or from an @mandalascrubs.com email address. We'll never ask you to pay a fee, buy products, or share your password or payment details to join. If you're unsure about an offer, DM us @mandalascrubs, contact us or email hey@mandalascrubs.com before clicking any links.

Contact us or email hey@mandalascrubs.com. Our Customer Experience team responds within 48 business hours.

We believe you have a right to know what your scrubs cost to make, so we share that on each product page. Mandala was founded without venture capital, and our products are made in carefully selected facilities that meet strict standards for labor, wages, and working conditions.