Please note to be eligible for return, all scrub tops & pants must be unused and unwashed. Masks and filters are not eligible for return or exchanges due to COVID-19 safety protocols.
You can choose from two easy ways to return and exchange:
Free, In-person returns
Don't like printing out labels and boxing them up? No worries! You can return any of your items at one of the over 2,600 Happy Returns drop-off locations nationwide. Simply start your return or exchange online to receive a QR code for a contact-free drop off - and swing by the Returns Bar closest to you.*
Free Returns by Mail
If you would prefer to return/exchange products via mail, simply print a shipping label and drop off at the carriers listed on the label.*
*Please note - currently our exchanges are limited to products within the same style and lengths. For example you can exchange Navy Cargo Pants Size XXS for Size S or even for a Wine Cargo Pants in any size/length. But you cannot exchange a Cargo Pants for Joggers. The same goes for tops - you can exchange the One Pocket Top for any color/size One Pocket Top but you cannot exchange a One Pocket Top for a Six Pocket Top - simply chose to return the product for a full refund or store credit and then place a new order.
Feel free to reach out to us at firstname.lastname@example.org if you have any questions!