Most orders ship within 1–3 business days, and standard US deliveries usually arrive 3–7 business days after that. We'll email you a tracking link as soon as your order ships. Shipping rates, expedited options and international timing are all in our Help Center.

You can return eligible items within 30 days of purchase for a refund, and exchanges are unlimited. Items must be unused and unwashed, return shipping is free, and we never charge a restocking fee. Final sale items are exchange-only and international orders are refund-only — start a return or exchange or read the full policy in our Help Center.

Tracking can take up to 48 hours to update after a label is created, so quiet at the start is normal. If there's been no movement for 5 business days, contact us or email hey@mandalascrubs.com with your order number and we'll chase it. If tracking says delivered but nothing's there, wait 24 hours — carriers sometimes scan early — then get in touch.

We ship from more than one warehouse, so some orders arrive in separate packages. You'll get a tracking link for each one, so check them all before assuming something's missing. If an item is genuinely missing or arrived damaged, contact us or email hey@mandalascrubs.com with your order number and a photo.

Once an order is placed we can't cancel it or change the shipping address, so please double-check your details at checkout. If something's wrong, you can return or exchange the order once it arrives.